Best 7 Usersnap Alternatives For Collecting Customer Feedback


Customer feedback is becoming a primary driver of growth initiatives. With companies coming up with innovations and credentials, it is important to have a feedback tool that truly listens to your customers. Even though collecting feedback has been a challenge for many brands, a feedback management approach might efficiently satisfy your customer needs. 

Building a brand-new product requires a lot of hardship and patience, and once the product is launched amidst your potential clients, you expect them to savor the treat. You want them to like your product so that they can level up their expectations for your brand. But, are they really happy with your product? This is the question you must critically consider. 

A new profound study of Harvard Business Review has reported that asking for customer feedback is in itself enough to drive customers’ attention and response. Suppose you can find out a way to measure the overall success of your customer service strategies and acknowledge their experience. In that case, you can effortlessly build a proper product and drive innovation. 

Usersnap is designed to perform the exact tactics mentioned above. It is software that helps build customer-centric products with exuberant features such as screen captures, surveys, and feature requests. It is one of the faster customer feedback software that gains valuable insights on your users. Living in a culture where everyone eats their dog food, Usersnap understands the value of happy customers and that there is so much to learn and build based on their responses. However, there are a few other best software in the market for collecting feedback from your customers. Here we have mentioned the top 7 Usersnap alternatives to help you choose the best in one go. I hope you are ready! 

Best 7 Usersnap Alternatives

Product Board

ProductBoard’s customer feedback and product management features include gathering feedback, evaluating requests, and developing roadmaps. In addition, businesses can use integrations to streamline some functions and pass data to other team members and systems for response and product delivery.

Best Usersnap Alternatives

To centralize feedback, you can create a feedback page for specific users and domains. A maker is an individual in charge of creating, altering, and upgrading product boards, and the most basic membership is $20 per month.


Usersnap Alternatives

Nolt is a neat place to keep track of all your customer requests. You’ll learn a lot about your customers if you give them a voice. Prioritize comments, quickly establish a roadmap, and provide everyone with automated updates. You may start your own Nolt Board for just $25 per month.

User Voice

Best Usersnap Alternative

UserVoice assists firms in establishing smart product decisions, increasing user engagement and customer retention while lowering costs. With UserVoice, product teams can collaborate more effectively with customers, customer service, achievement, and sales teams. Client service software costs $15 per month, while more advanced software tracks client comments and demands costs $499 per month. 


best Usersnap Alternatives

Pendo uses surveys, feedback forms, product roadmaps, and in-app assistance to collect user data and help teams manage it on a unified platform. Additional interfaces can extend capabilities to other systems and leverage vital insights to track user behavior on-site. Pendo also enables us to make guided courses and polls for your website or app. The free version of Pendo can handle up to 1,000 monthly active users. 


Best Usersnap Alternatives

Upvoty is a customer experience management application that assists companies in collecting, storing, and analyzing feedback. A couple of the features include a product roadmap, post-monitoring, and feedback boards. In addition, all feedback forms can be connected to third-party apps like Zapier, Slack, and Google Analytics. With a monthly fee of under $15, it’s ideal for startups and SaaS enterprises.

User Report

Usersnap Alternatives

A survey plus a feedback form make up UserReport. It lets you have direct interaction with people and learn about them, what they’re searching for, and how you can improve by working as an integral part of a website or app. For the time being, it is free.


Best Usersnap Alternatives

Savio is a tool for tracking feature requests. It gets feature requests from a range of people. You can use Savio to track them down from any position. For example, Intercom, Help Scout, and Slack may all offer feedback in a single spot. User feedback can be acquired via Zendesk, HubSpot, and other platforms. The entry-level premium bundle is $25 per month.

Over to you

Having experienced customer feedback software for the growth of SaaS companies is as important as driving customers to local wholesale shops. There are hundreds of survey tools to collect feedback from potential users. Above, we have mentioned the most popular and valuable tools you must consider before crashing on the best. Focus on the ones who can offer visual feedback and diversity; Saas tailored upgrades and is seamlessly user-friendly. We hope this article rescues you at your best and provides you with a flexible and simple scaling option for adding more initiatives and team members to the feedback platform. 

Happy Reading!